Stopping future renewals
Your membership is not automatically charged. To stop future payments, do not purchase another month. Current confirmed access runs until the expiry date shown in Billing. Your saved profile and history remain associated with your account unless you request deletion.
Before sending payment
Choose carefully and ask questions before paying. Check the asset, destination and transfer amount shown on your saved order. For BTC, wait for Admin to issue the quote first. If you no longer want an unpaid checkout, use the cancellation option on its payment page and choose again. Orders with submitted payment or proof must be reviewed by Admin. Do not send funds to an expired quote or a destination from an unofficial message.
Requesting a refund
Email contact@myfitnessplan.fit, submit a request through Contact, or use Need help? in your dashboard. Include your account email, order ID, transaction reference, reason for the request and whether access or your plan has been delivered. Do not submit a private key or recovery phrase. A request can be made before or after activation; it does not automatically approve a refund.
How requests are assessed
Admin reviews the actual payment, whether the service was supplied or used, duplicate or incorrect payments, technical access problems, the reason for cancellation and any consumer rights that apply. We do not advertise a blanket money-back guarantee or automatic refund window. Confirm the arrangements with support before transferring if a particular refund condition is important to you. We will explain the outcome and any available resolution rather than treating a screenshot as proof of receipt.
Crypto transfers and processing
Blockchain and Binance transfers cannot be reversed by this website. A refund, if approved, requires a separate manually authorised transfer after verifying the recipient and correct network. Any amount, asset, conversion basis and external network fee affecting the return will be explained before processing. Do not send an extra payment to “unlock” a refund. Wrong-network transfers or funds not received may be unrecoverable; contact support with the transaction details.
Problems and complaints
If your plan has not appeared after confirmation, payment seems duplicated, or access dates are incorrect, contact support with the order ID. We review these issues manually; no fixed completion time is promised here. This policy does not override any non-excludable statutory right or remedy.